Krikya Com Privacy Policy — How We Protect Your Personal Data

1 Introduction

Krikya com is committed to protecting the privacy of every player who uses the platform. This privacy policy explains in plain language what personal data krikya com collects, why it is collected, how it is used, who it may be shared with, and what rights you have over your own data.

This policy applies to all players registered on krikya com, regardless of whether they access the platform through the website or the mobile app. It also applies to visitors who browse krikya com without registering an account.

Krikya com takes data protection seriously. The platform is built for Bangladesh players, and the privacy practices described here reflect a genuine commitment to handling your personal information responsibly. If you have any questions about this policy that are not answered here, the support team is available around the clock.

2 Data We Collect

Krikya com collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site or app, and from third parties such as payment processors and identity verification services.

The main categories of data krikya com collects are:

Krikya com does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

Krikya com uses the personal data it collects for specific, legitimate purposes. Your data is never used in ways that are incompatible with the purpose for which it was collected. The main uses of your data on krikya com are:

• To create and manage your krikya com player account.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• To verify your identity and age as required by platform policy and applicable regulations.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your queries and complaints.
• To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To send you promotional communications about bonuses and offers on krikya com, where you have opted in to receive them.
• To monitor and improve platform performance, game fairness, and user experience.
• To comply with legal and regulatory obligations applicable to krikya com.
• To enforce the krikya com terms and conditions and protect the rights of the platform and its players.

Krikya com will not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. If any such processing is introduced in the future, you will be informed and given the opportunity to object.

4 Legal Basis for Processing

Krikya com processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance — processing that is necessary to provide you with the krikya com service you have signed up for, including account management and payment processing.
• Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Legitimate interests — processing that is necessary for krikya com's legitimate business interests, such as fraud prevention, platform security, and improving the player experience, where those interests are not overridden by your rights.
• Consent — processing based on your explicit consent, such as sending promotional emails or push notifications. You may withdraw consent at any time by contacting support or updating your account preferences.

5 Data Sharing

Krikya com does not sell your personal data to third parties. However, in order to operate the platform and comply with legal requirements, krikya com may share your data with the following categories of recipients:

• Payment processors — bKash, Nagad, Rocket, and other payment providers need certain data to process your transactions securely.
• Identity verification services — third-party KYC providers may receive your identity documents to verify your age and identity as required by platform policy.
• Fraud prevention services — krikya com uses specialist services to detect and prevent fraudulent activity, which may involve sharing technical and usage data.
• IT and hosting providers — the companies that provide the infrastructure on which krikya com operates may have access to data as part of their service delivery.
• Regulatory and law enforcement authorities — krikya com will disclose personal data to authorities where required to do so by law or in response to a valid legal request.

All third parties who receive personal data from krikya com are required to handle that data securely and in accordance with applicable data protection standards. Krikya com does not permit third parties to use your data for their own marketing purposes.

6 Cookies and Tracking

Krikya com uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the krikya com website or use the app.

The types of cookies used on krikya com include:

• Essential cookies — required for the platform to function. These cannot be disabled without breaking core features such as login and session management.
• Analytics cookies — help krikya com understand how players use the platform so that improvements can be made. Data collected is aggregated and anonymised where possible.
• Preference cookies — remember your settings and preferences, such as language and display options, so you do not have to set them again each visit.
• Security cookies — used to detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using krikya com, but some features may work less smoothly. Krikya com does not use cookies to track your activity on other websites.

7 Data Retention

Krikya com retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by legal and regulatory obligations. The specific retention periods for different categories of data are as follows:

• Account and identity data is retained for the duration of your account and for a minimum of five years after closure, in line with anti-money laundering requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Support communications are retained for up to three years from the date of the last interaction.
• Technical and usage data collected via cookies and analytics is retained for up to 24 months.

When personal data is no longer required, krikya com will securely delete or anonymise it. You may request early deletion of your data by contacting support, subject to any legal obligations that require krikya com to retain it.

8 Your Rights

As a player on krikya com, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team with your request and your registered account details.

• Right of access — you can request a copy of the personal data krikya com holds about you.
• Right to rectification — if any of your personal data is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure — in certain circumstances, you can request that krikya com delete your personal data. This right is subject to legal retention obligations.
• Right to restrict processing — you can ask krikya com to limit how your data is used in certain situations, for example while a correction request is being reviewed.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to object — you can object to processing based on legitimate interests, including direct marketing. Krikya com will stop that processing unless there are compelling legitimate grounds to continue.
• Right to withdraw consent — where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Krikya com will respond to all data rights requests within a reasonable timeframe. There is no charge for making a request. If a request is complex or there are a large number of requests, the response time may be extended, and you will be informed of this.

9 Data Security

Krikya com implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the krikya com platform.
• Encrypted storage of sensitive data including passwords and payment information.
• Access controls that restrict internal access to personal data to authorised staff only.
• Regular security audits and vulnerability assessments of the krikya com platform.
• Two-factor authentication options for player accounts to add an extra layer of protection.
• Monitoring systems that detect and alert on suspicious access patterns or potential breaches.

While krikya com takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

Krikya com is strictly for players aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. If krikya com becomes aware that personal data has been collected from an underage individual, that data will be deleted immediately and the associated account will be closed.

If you believe that a person under 18 has registered on krikya com, please contact support immediately so that the matter can be investigated and resolved promptly.

11 Third-Party Services

The krikya com platform may contain links to third-party services such as payment providers. When you click through to a third-party service, you leave the krikya com platform and that service's own privacy policy applies. Krikya com is not responsible for the privacy practices of third-party services.

Krikya com uses third-party analytics tools to understand platform usage. These tools may collect anonymised technical and usage data. Krikya com ensures that any third-party analytics providers are bound by appropriate data processing agreements and do not use your data for their own purposes.

12 Changes to This Policy

Krikya com may update this privacy policy from time to time to reflect changes in the platform, legal requirements, or data practices. When material changes are made, the updated policy will be published on this page with a revised effective date, and players will be notified via email or an in-platform notification.

Continued use of krikya com after the effective date of any changes to this privacy policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how krikya com handles your personal data, please get in touch with the support team. We are available 24 hours a day, 7 days a week.